感谢您来全家消费，为了不断的改善我们的服务质素，希望您能抽空填写此调查问卷，提供宝贵意见。
Thank you for shopping in FamilyMart .To create you the better service, please kindly give us the feedback about your experience in FamilyMart.

告诉我们，我们做了哪些令您感到真正快乐，或哪些我们可以做的更好
Please tell us what we have done to make you feel happy, or if there is anything we can do better.

您惠顾的门店是： (路名亦可)
Which store did you visit? (or which road?)

您到本店的原因：
Why did you choose this store?
路过 Passing.         访友 Paying a visit.
住家 Close to home.   工作 For business.
学习 Studying here.   旅游 On holiday.
其他Others.

您是何时光临的?    年YR 月MM 日DD
What was the date of your visit?

您惠顾频率：
How often did you visit us?
半月一次 Once half month.     
一周一次 Once a week.
三天一次 Once each three days.
几乎天天 Almost everyday.

您经常光临的时间段：
What time of day did you visit us?
早晨 Morning.   中午 Noon.   晚上 Evening.

购物环境——清洁整齐：
About the surrounding, was it clean and in order?
满意Yes,satisfied. 一般General. 差Really bad.

商品是否能满足您的需求：
Could our goods fit your requirements?
是 Yes.    否 No.
您希望增加的商品
If not, what do you want?

您认为最有特色的商品：
Which one was the most special food?
关东煮 Oden.  蒸包 Bun.        盒饭 Box lunch.
饭团Rice bun. 三明治 Sandwich. 寿司 Suhi. 
面包 Bread.   其他 Others.

能说出商品名称是
If it was not in the list, what it was?

第二件六折 40% off on the second one.
任意两件8折 20% off when you buy two.
买满X元加价换购商品 After paying X yuan, you can get a                        stuff with less money.?
其他 Others.

能给您留下深刻印象的活动名称是：
Which active on sale affected you most?

对您常惠顾的门店服务感觉：
满意 Satisfied. 一般 General. 不满意 Really bad.
What is your feeling about the service of the store which you always visit?

您觉得服务上需要改进的地方：
What else should we do better on the service?

在全家购物的经历中，有无留下深刻印象：
Whether there was something that moved you when you were shopping in FamilyMart?

 

      （谢谢您的建议！ Thank you for your suggestions! ）

姓名Name.：

性别Sexual： 男 man   女 female

职业Job： 学生 Student.    公司职员 Employee.
          管理人员 Manage. 公务员 Administrative.
          教师 Teacher.    医生 Doctor.
          其他 Others.

年龄Age： 10~20   21~30   31~40
         41~50   50以上 older than 50

联系电话Call number：
E-mail地址E-mail address：